At Communicate! each course is tailor-designed
for the individual client or group.



Please click on each of the courses below to see content and detail

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FEARLESS PUBLIC SPEAKING
Designed for anyone from 18 to 100 who needs to acquire skills to ‘wow’ an audience and create a lasting impression.

Develop a dynamic stage presence.
Build self-awareness and confidence professionally and socially
Become an impactful speaker
Be authentic.
Find you own presenting style.
Embrace your individual accent
Learn the correct breathing technique for speech
Use vocal projection, pace, pause & vocal variety to enhance your speech
Find out how to plan, frame and organise a presentation
Deliver your speech with clarity, confidence and authority
Connect and build a rapport with any audience
Harness nervous tension, creating an energetic presentation
Learn tools to assist body techniques such as stance, posture and movement
Control your body language and read your audience through it.
Discover ‘thinking on your feet’ skills to assist with Q & A sessions
Become a Master Communicator
Communicate! offers both one, and two-day Public Speaking courses, tailor designed to suit corporate and individual needs. Delegates are given a training manual at the start of each course, and an assessment and certificate of attendance on completion.
Click here to contact Communicate! for more information or for investment pricing.
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CUSTOMER EXCELLENCE
Designed for Secretaries, Receptionists and Admin Assistants.

These are the people who need to be treasured because they are the face, and personality of your organisation.
Understand the definition of ‘Customer Excellence’
Care about your company and customer.
Answer calls promptly
Develop self-awareness and confidence
Project a positive professional image
Improve listening skills
Learn vocal techniques to improve vocal quality, energy and variety
Pronunciation
Articulation
Practise using excellent telephone answering techniques
Learn how to ask leading questions and gather important information
The importance of accurate message taking
Practise thinking on your feet skills
Build a customer centred vocabulary
Improve Emotional Intelligence
Discover ways to manage conflict in the workplace
Manage irate customers in a professional and assertive manner
All courses are tailor designed to suit corporates and individual needs. Delegates are given a training manual at the start of each course and an assessment report and a certificate of attendance on completion.
Click here to contact Communicate! for more information or for investment pricing.
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PROFESSIONAL CALL CENTRE TRAINING
Designed for all Call Centre agents and managers who need to capture the attention of their target market effectively.

Develop self-awareness and confidence
Create a professional image
Project a positive attitude
Understand your specific target market
Improve listening skills
Learn correct breathing techniques to improve vocal quality, energy and variety
Improve articulation and pronunciation
Practise using excellent telephone answering techniques
Learn how to ask leading questions and gather important information
The importance of accurate message taking
Practise ‘thinking on your feet’ skills
Build a customer centred vocabulary
Improve Emotional Intelligence
Manage irate customers in a professional and assertive manner

All courses are tailor designed to suit corporates and individual needs. Delegates are given a training manual at the start of each course and an assessment report and a certificate of attendance on completion.
Click here to contact Communicate! for more information or for investment pricing.
CORPORATE RELATIONSHIP BUILDING
OPTION 1
Invite Communicate! to any of your corporate team building events or conferences. We will tailor design any of our courses to suit your company’s needs and requirements.

OPTION 2
Communicate! offers off site relationship building.
Spend the day enjoying the beautiful Kranskloof nature reserve in Kloof, Durban. Meet at the conference venue on site. Hike with 2/3 experienced hikers depending on numbers, followed by feedback and a team braai.
*Note: Indemnities must be signed by each member of your team

All courses are tailor designed to suit corporates and individual needs. Delegates are given a training manual at the start of each course and an assessment report and certificate of attendance on completion.
Click here to contact Communicate! for more information or for investment pricing.
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CONFLICT MANAGEMENT
Designed for anyone who encounters conflict, both socially and professionally. It’s not what you say, it is how you say it!

Understanding why conflict happens
Build Emotional Intelligence
Stay Calm
Be creative
Communication strategies to avoid and solve conflict
Learn to listen to understand
Attack the problem not the person
The blame game
Pick your battles
Be the solution
All courses are tailor designed to suit corporates and individual needs. Delegates are given a training manual at the start of each course and an assessment report and a certificate of attendance on completion.
Click here to contact Communicate! for more information or for investment pricing.
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TIME MANAGEMENT
Designed for delegates who seek to acquire perfect balance and freedom in their lives, become more productive at work and improve their mental and physical well-being.

Discover skills that work for you
Work less-become more productive
Prioritise
Set achievable goals
De-clutter your work space
Plan-start writing lists!
Listen better
Communicate!
Train with purpose
Learn to delegate and trust
All courses are tailor designed to suit corporates and individual needs. Delegates are given a training manual at the start of each course and an assessment report and a certificate of attendance on completion.
Click here to contact Communicate! for more information or for investment pricing.
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MANAGE THE BULLY
Designed especially for delegates who find it difficult to stand up to abusive people personally or professionally

Stop being a victim
Grow self-awareness
Build self respect and a positive self-image
Believe in your unlimited potential
Don’t be the problem
Observe the bully
Practise pro-active listening
Think before you speak
Choose your arguments
Understand behavioural styles for effective communication strategies
Learn breathing technique to de-stress and develop a richer, more assertive vocal tone
Control your body language and gestures
Identify when to stay and when to walk away

All courses are tailor designed to suit corporates and individual needs. Delegates are given a training manual at the start of each course and an assessment report and a certificate of attendance on completion.
Click here to contact Communicate! for more information or for investment pricing.
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WOMEN EMPOWERMENT
Designed for all women who want to present a positive, professional and powerful image in the work place and in social situations.

Be proud of your female status
Improve your professional image
Grow self-awareness and develop confidence
Identify barriers to achieving your full potential
Learn techniques to de-stress and develop a richer vocal tone
Use varied pace, pause and vocal variety to capture an audience’s attention
Control your body language and gestures
Manage conflict assertively

All courses are tailor designed to suit corporates and individual needs. Delegates are given a training manual at the start of each course and an assessment report and a certificate of attendance on completion.

Click here to contact Communicate! for more information or for investment pricing.
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INDIVIDUAL / GROUP VOCAL CONFIDENCE
Designed for anyone from 18 to 100 who would like to communicate with credibility and authority professionally and at social gatherings.

Listen, be heard
Find your authentic voice
Reach a new level of communication confidence
Enhance your ability to speak one on one
Manage nervousness and tension
Identify your vocal weaknesses and strengths
Learn the correct breathing technique for speech
Articulate better and speak with clarity
Improve vocal variety
Work on pronunciation
Develop a resonant, warm and assertive vocal tone
Communicate without barriers
All courses are tailor designed to suit corporates and individual needs. Delegates are given a training manual at the start of each course and an assessment report and a certificate of attendance on completion.
Click here to contact Communicate! for more information or for investment pricing.
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TEENAGE PUBLIC SPEAKING HOLIDAY WORKSHOPS
 
Designed for teenagers who want to become fearless creative communicators.

Ace your school orals
Make an impact at school as a Public speaker extraordinaire!
Build self-awareness and confidence
Evaluate your practice speeches that have been video-taped.
Find you own presenting style.
Find out how to plan, frame and organise a presentation
Learn the correct breathing technique for speech
Learn tools to assist body techniques such as stance, posture and movement
Use vocal projection, pace, pause & vocal variety to enhance your speech
Harness nervous tension, creating an energetic presentation
Deliver your speech with clarity, confidence and authority
Connect and build a rapport with any audience
Discover ‘thinking on your feet’ skills
Become a Master Communicator and Public Speaker!
Each learner will be given notes and a certificate of attendance at the completion of the course. A short assessment report can be emailed after the course on request at no extra charge.
Click here to contact Communicate! for more information or for investment pricing.

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